FAQs
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Why do we need a data backup service?
Data loss can occur due to various reasons like hardware crashes, cyberattacks, accidental deletions, natural calamities. A backup service helps you safeguard your valuable data, ensuring that you can recover and restore it in case of any such incidents.
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Will the data be secure during the backup process?
Yes, we prioritize security at most. Data is encrypted during transmission and storage, ensuring that only authorized parties can access it. We are equipped with advanced security measures to safeguard your information.
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Can anyone choose what data to back up?
Absolutely. We will customize your backups by selecting specific files, folders, or types of data to be included in the backup process. This flexibility ensures you're only backing up what's important to you.
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How often we should back up the data?
The frequency of data backup depends on the data usage and how often we change the files. We recommend setting up regular automated backups, whether daily, weekly, or monthly, to minimize the risk of data loss.
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How quickly can we restore back-up data?
The speed of data restoration depends on various factors, including the amount of data being restored and internet connection. However, our service is designed for efficient and timely data recovery. SLA’s are defined to ensure business continuity.
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Can we access the backed-up data anytime?
Yes, we can access your backed-up data anytime through dedicated software solution. This allows you to retrieve specific files and restore the entire data set whenever needed.
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Do we offer both local and cloud backup options?
Yes, we offer both local and cloud backup options. Local backups are suitable for quick restores, while cloud backups provide an off-site copy of your data, offering protection against physical damage to your hardware.
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What if you need help setting up or restoring data?
Our dedicated customer support team will be available to assist you. We provide detailed step by step process for setup and restoration, and our support agents are just a phone call or email away in case you need further assistance.